In order to return items at Boujee Boutique, items must meet the criteria below AND the return must be made within (7) SEVENdays of receiving the item (s).
You must fill out the Returns Request form before mailing anything back to us so we can anticipate the package.
Once your return has been approved and you have a confirmation email, ship the product back to us within the approved return timeline of 7 days you received the product.
You will be given STORE CREDIT which will be emailed to you in the form of a digital gift card if the item has met all of the requirements for return.
Please take note: Customers are responsible for all shipping fees when any product is returned to us.
The original packing slip must be included to identify the product being returned, customer and order number.
AM I ELIGIBLE FOR A RETURN?
-unworn -unwashed -unaltered -stain free (makeup and deodorant included) -no animal hair -no smells of smoke -not final sale/not on sale/not on any promotional pricing -within the date ranges specified in the return policy
Any Shoes returned must be unworn and mailed back in a box other than the shoe box or we will mail them back to you. The box must be wrapped in a poly bag or exterior box.
If you answered YES to all of these, you may be eligible for a return.
Promotional Sale for any holiday or free shipping is FINAL SALE and cannot be exchanged or returned.
All sales (product reduced from original price) on sale/clearance/promotional are final sale. This also means no EXCHANGES on sale/clearance/promotional items of any kind.
All sales are also final on the following items: DOORBUSTERS, leggings, swimsuits, undergarments, and hats. We will be enforcing final sale items and ship them back to you after sending you a return label invoice for the cost to ship.
SHIP RETURNS TO: Boujee Boutique Attn: RETURNS P.O. Box 720061 Summit, Utah 84772 **Please include packing slip and/or order # with return or we will not be able to process your return**
DEFECTIVE ITEM If you have received a defective item, please contact us at firstname.lastname@example.org within 3 business days of receiving your shipment. Please include written details about the defect and attach pictures. Our customer service team will take care of you!
*Please Note: Boujee Boutique is not responsible for lost or stolen packages. We send an email to you once the product is shipped and include a tracking number. All missing packages must be handled through the carrier in which they were shipped to you. We fill each order and then it is handed over to the responsible party which is to deliver the product to the address you provided.
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